FAQs

LIVE-ONLINE COURSES ——————————————-

What is a live-online course?

• The entire course is presented by our instructor live to you directly in your home-office or wherever you are joining the course from. All sessions are live transmitted via the Zoom video conferencing platform connecting all participants in one community. The course is offered to a limited number of participants only.
• Course contents are not pre-recorded but delivered live.
• Interaction, group discussion, and questions are taking place live.

How is a live-online course organised?

• The course will be held for a smaller group to facilitate a good community experience. Therefore, it is offered exclusively to a limited number of participants.
• You will be sent a link to join this course. You will join with video feed to increase the community experience for all students. about specific features of your product.
• Prior to the course you will receive further information for how you can best prepare yourself for the course to maximise the personal course benefit to you. You will also receive a link to join the live-video sessions via Zoom.

How can I book a live-online course?

• You can book your course participation through our website.
• You can also contact us and tell us which course you are interested in and we will send you a tentative offer that will provide you with details on the course fee, course contents and possible course date.

Do you provide course certificates?

We offer course certificates for participants on all our courses. Certificates include the participant’s name, the course venue, the date, ECTS credit points acquired and the course provider’s and instructor’s name.

Do you provide ECTS credits for the courses?

• We offer ECTS credits and certificates for all our courses. The ECTS (European Credit Transfer and Accumulation System) was introduced 1989 by the European Commission, making the achievements of students comparable and transferable across Europe.
• Our ECTS certificate acknowledges the workload, contact hours, and learning goals. We award 1 credit for 25-30 h. In calculating the working load, we acknowledge the time spent at the training, preparation work, and work after the training (including a written exam, if applicable).

What is your refund policy?

If you have booked a live-online course through our website and if you discover up until 48 h before the course starts that paper writing is not what you are looking for and publishing a paper is not your next academic goal, then simply reach out to us (info@tressacademic.com) and we’ll refund your investment. We will deduct the fees for the transfers of your payment from your refund.

IN-HOUSE COURSES ——————————————-

What is an in-house course?

• Our instructor comes to your institute or another preferred course location.
• An in-house course can be booked by any academic group who prefers to have a specific course at the home institute, typically held for staff development, departmental units, research schools or graduate programmes.

How is an in-house course organised?

• You select the participants, book the venue and provide the necessary equipment for running the course.
• We offer organisational guidelines on how to most effectively prepare the course for your requirements.
• We take care of the course materials and address group-specific needs and questions through surveying of the participants.
• We manage all communication with participants.
• We offer a fixed price that includes: the participation, handbook and certificate (ECTS) for every course participant, a course evaluation including a report that is sent to you after the course.
• All expenses for travel, accommodation and board of our instructor are already included in the course fees.

How many participants are allowed in an in-house course?

Each course has a set number of participants stated in the course description. This is the ideal size to run the course. In selected courses, it is possible to add a few additional participants for a fixed fee charged per additional participant.

What equipment do I need to join this course?

This is a live-online course where we all will connect using video conferencing tools. You would need to have a desktop or a laptop computer with webcam and speakers or headphones as well as a good Internet connection. This is all you need and for many of us, this is what we have.

How can I book an in-house course?

You contact us and tell us which course you are interested in, where, for whom and when you would like it to be held. We will send you a tentative offer that will provide you with details on the course fee, course contents and organisation.

Do you provide course certificates?

We offer course certificates for participants on all our courses. Certificates include the participant’s name, the course venue, the date, ECTS credit points acquired and the course provider’s and instructor’s name.

Do you provide ECTS credits for the courses?

• We offer ECTS credits and certificates for all our courses. The ECTS (European Credit Transfer and Accumulation System) was introduced 1989 by the European Commission, making the achievements of students comparable and transferable across Europe.
• Our ECTS certificate acknowledges the workload, contact hours, and learning goals. We award 1 credit for 25-30 h. In calculating the working load, we acknowledge the time spent at the training, preparation work, and work after the training (including a written exam, if applicable).